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Help Center

Have a question or need help? Reach us directly on WhatsApp or email โ€” we typically respond within a few hours.

Frequently Asked Questions

Q: How do I post a listing?

Go to the 'Post' page from the Navbar. Fill in all required details including type, photos, pricing and delivery options.

Q: How do payments work?

MUJMart uses an Escrow system. The buyer pays first, funds are held securely, then released to the seller once the buyer confirms receipt.

Q: Can I edit or delete my listing?

Yes! Go to 'My Listings', find the listing and use the Edit or Delete options. Listings expire automatically after 7 days.

Q: What if I have a dispute with a buyer/seller?

Open the chat thread for that transaction and use the 'Report Issue' button, or contact us directly via WhatsApp or email.

Q: Is MUJMart only for MUJ students?

Yes, MUJMart is exclusively for Manipal University Jaipur students to ensure a safe and trusted campus marketplace.

Still need help?

Report a bug or issue and attach a screenshot or video.

Report an Issue โ†’